Shipping & Returns
Shipping Policy
Where do we ship? We ship to all 50 states across the United States.
Processing Time All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options & Estimated Delivery Times
Shipping MethodEstimated DeliveryCost
Standard Shipping5–7 business daysFree on orders over $35
Expedited Shipping2–3 business days$7.99
Delivery times are estimates and may vary depending on your location and carrier delays. Once your order ships, you'll receive a tracking number by email.
Can I track my order? Yes! As soon as your order is shipped, you'll receive an email with your tracking number and a link to follow your package in real time.
Returns
30-Day Return Policy We want you to love what you bought. If you're not completely satisfied, you can return most items within 30 days of the delivery date.
To be eligible for a return, your item must:
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Be in its original condition (unused or undamaged)
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Include all original packaging and accessories
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Be accompanied by proof of purchase (order confirmation email)
How to Start a Return Email us at support@loopixs.com with your order number and reason for return. We'll send you instructions within 1–2 business days.
Refunds Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.
Exchanges We currently don't offer direct exchanges. To get a different item, return the original and place a new order.
Non-Returnable Items
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Items returned after 30 days
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Products with visible damage caused by the customer
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Items missing original packaging or accessories
Questions? Contact us at support@loopixs.com — we're happy to help.